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Dukascopy

5.15
Total score

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Dukascopy Bank SA, a well-known Swiss online bank, is based in Geneva and started its operations in 2004. The bank specializes in providing online and mobile trading services, as well as a wide range of banking and financial services to customers around the world. Dukascopy has won numerous awards over the years, including such prestigious titles as “Best Forex Broker in Europe” in 2010, “Broker of the Year” in 2011, “Best Forex Brand” in 2015, “Best Liquidity Provider” in 2017 and “Best Forex Bank” in 2018. Like any other Swiss financial organization, Dukascopy is subject to the jurisdiction of Swiss law, including the deposit protection agreement, thus ensuring a high level of protection of client funds.

  • Account currency

    USD, EUR, GBP, CHF, PLN

  • Minimum deposit

    $100

  • Leverage

    Up to 1:200

  • Spread

    From 0.1 point

  • Instruments

    Currency pairs, indices, cryptocurrencies, stocks, metals, binary options

  • Margin call / Stop out

    100% /200%

Pros

  • Highly accurate quotes: Dukascopy Bank provides clients with access to the most accurate quotes possible, which is critical for efficient trading in volatile markets. This allows traders to make informed and accurate trades.
  • Support for algorithmic trading: The Bank actively supports the use of algorithmic trading systems, enabling traders to automate their strategies. This is particularly important for professional traders and those seeking to maximize their efficiency and productivity.
  • Guaranteed protection of client funds: All client funds at Dukascopy Bank are protected under Swiss law, with each client deposit insured up to CHF 100,000. This not only builds customer confidence, but also provides an additional level of financial security.

Minuses

  • Limited leverage: Leverage limited to the 1:200 level may not be sufficient for experienced traders looking for aggressive trading opportunities.
  • Delayed Payments: Clients experience delays in payments, which can be inconvenient and potentially affect their trading activities and planning.
  • Complicated registration and verification procedure: The registration and verification process at Dukascopy can be lengthy and complicated, which may deter potential clients looking for easier and faster access to trading platforms.
  • Saturday Trading Restrictions: The ban on trading on Saturday restricts traders who could use the day for analysis and planning.
  • Problems with trading terminals: Periodic crashes and freezes of trading terminals can seriously affect trading activity, especially in times of high market volatility.
  • High trading commissions: Relatively high trading commissions at the 1 lot level can reduce the profitability of traders, especially for high volume trades.
  • No swap-free accounts: By not offering Islamic accounts, Dukascopy restricts access to its services to traders following Shariah regulations, which may reduce its attractiveness in the eyes of a certain category of investors.

Customer geography

  • Ukraine
    11.53%
  • Argentina
    5.97%
  • Thailand
    4.88%
  • Poland
    4.81%
  • U.S.
    4.75%
  • China
    4.31%
  • Germany
    4.18%
  • Russia
    4.02%
  • Brazil
    3.69%
  • Italy
    3.42%
  • Others
    48.44%

Expert evaluation

James Anderson
Financial analyst, expert

Dukascopy Bank SA, a Swiss online bank founded in 2004 in Geneva, has established itself over the years as a reliable broker serving thousands of clients worldwide. The bank aims to provide a high level of customer service and offers competitive trading conditions.

Key benefits:

  • Quote accuracy: Dukascopy is known for its accurate quotes, which is especially appreciated by traders working in fast-changing markets.
  • Algorithmic trading support: Clients can use algorithmic systems to automate their trading strategies.
  • Funds Protection: Each client deposit is insured up to CHF 100,000, guaranteeing a high level of financial security.

Trading Conditions:

  • Platform: Dukascopy offers trading through the MetaTrader 5 platform.
  • Commissions and spreads: Despite the high accuracy of quotes, the broker charges relatively high trading commissions.

Customer Support:

Multilingual support is available 24 hours a day, 6 days a week to ensure a quick resolution to any questions or issues that may arise. You can contact support by phone, chat or via the feedback form on the website.

Critique:

Customers express concern about the length of the withdrawal and account verification process. This is due to high security standards, which, while guaranteeing the protection of funds, can delay the registration and transaction process.

Dukascopy combines advanced technology and strict security measures to provide its clients with convenient and safe services for trading on the forex market.

Analysis

5.15
Overall score
4.94
Order execution
5.36
Investment instruments
5
Withdrawal speed
5.3
Customer support performance
4.78
Number of instruments
5.52
Trading platform
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Ribeit

Dukascopy clients have the opportunity to participate in the rebate program, which provides them with additional income without changing their normal trading conditions. This means that the process of trading, depositing or withdrawing funds remains standard.

Key Details of the Rebate Program:

  • Payout amount: Dukascopy clients can receive a rebate of 20% of the profit the broker earns on one standard lot.
  • Program duration: The rebate is provided for the first month of cooperation with Dukascopy. After that, clients can extend their participation in the program by joining the broker’s discount program.

Example of calculating the rebate: Suppose you trade 1 lot per day on EUR/USD, where 1 lot equals 100,000 units of the base currency. Let’s assume that the spread is 2 pips, or approximately $20 USD. Your daily expenses for the spread are 20 dollars. According to the terms of the rebate, you can get back 20% of this amount, which will amount to 4 US dollars per day.

This rebate program offers an attractive opportunity for traders to reduce their trading costs and increase their overall profitability. Consider joining the program and experience its benefits for yourself.

Trading conditions

Dukascopy, known for its ECN brokerage services, offers investors attractive trading conditions. With a minimum deposit of only $100, the broker makes financial markets accessible to a wide range of traders, including beginners.

  • Fast order execution:
    Clients highlight the high speed of transaction processing, which is critical for successful trading.
  • Narrow spreads and accurate quotes:
    The broker provides competitive spreads and accuracy in providing quotes, allowing clients to maximize their trading strategies.
  • Support for automated trading systems:
    Dukascopy supports the use of algorithmic trading, providing traders with additional tools to manage their market operations.
  • Moderate leverage up to 1:200
    makes this broker especially attractive for beginners. Limited leverage helps minimize the risks associated with potential losses, which is ideal for those who are just starting out.
  • Wide range of educational materials:
    Dukascopy offers webinars, training videos and seminars to enhance the skills of its clients. However, it is important to note that all materials are available in English only, which can be a barrier for non-native speakers.
  • Round-the-clock assistance:
    The support team is available 24 hours a day, Sunday through Friday. The Dukascopy support team is ready to offer timely and professional assistance through various communication channels including online chat, email, phone calls and call back function.

These conditions and services make Dukascopy an attractive choice for traders seeking efficient and secure trading in the global financial markets.

  • Trading platform

    JForex, MetaTrader 4, SWFX, JForex Trader

  • Accounts

    Demo FX, Live FX

  • Account currency

    USD, EUR, GBP, CHF, PLN

  • Deposit/withdrawal

    Bank transfers, credit and debit cards MasterCard, Visa, Maestro, Visa Electron; electronic payment systems Skrill, Neteller

  • Minimum deposit

    $100

  • Leverage

    Up to 1:200

  • PAMM accounts

    yes

  • Minimum order

    0,01

  • Spread

    From 0.1 point

  • Instruments

    Currency pairs, indices, cryptocurrencies, stocks, metals, binary options

  • Margin call / Stop out

    100% /200%

  • Liquidity provider

    Dukascopy Bank SA

  • Mobile trading

    yes

  • Affiliate program

    yes

  • Order execution

    Market Execution

  • Trading features

    Automatic trading is allowed

  • Contests and bonuses

    yes

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Commission

Our team has performed a detailed analysis of Dukascopy, focusing on the company’s trading and non-trading commissions. Trading commissions include spreads that are set by the broker. Non-trading commissions cover fees for financial transactions such as deposits and withdrawals.

Account type
Spread / commission
Withdrawal fee
Live FX
$22,5
0

Broker Overview

Dukascopy Bank, founded in 2004, has been a pioneer in the financial services industry, having been recognized in more than 22 nominations, including Best Liquidity Provider, Best Forex Bank and Broker of the Year. This commitment to excellence is reflected in the bank’s ongoing efforts to improve customer service and provide superior trading conditions in the European market.

As a licensed bank and securities dealer, Dukascopy’s activities are strictly supervised by the Swiss Financial Market Supervisory Authority (FINMA). The institution regularly undergoes both internal and external audits to ensure compliance with Swiss legal and regulatory standards.

Important statistics about Dukascopy that emphasize its commitment to the trading community:

  • The minimum spread is only 0.1 pips.
  • International presence with offices in Japan, Hong Kong, Russia, Ukraine, Latvia and Switzerland.
  • Commitment to 24/7 customer support six days a week.
  • Over 15 years of providing brokerage services.
  • 22 prestigious industry awards.
  • Acceptance of 24 different currencies for deposits.
    Insurance of client funds up to CHF 100 thousand.

Dukascopy stands out as a leading European broker, providing favorable trading conditions for both novice and experienced market participants, providing them with equal access to quote data and trading instruments.

The advantage of the broker is its European accreditation. The company is regulated by Swiss authorities, which makes Dukascopy one of the most reliable brokers in Europe and the CIS. The broker’s clients enjoy attractive trading conditions: tight spreads, high liquidity of assets, permission to use automated trading systems and deposit insurance for each client.

As an ECN broker, Dukascopy provides traders with direct access to the interbank market, which implies higher order execution speed and asset liquidity, as the company’s clients have repeatedly stated in their reviews.

For even more comfortable trading, the broker provides clients with a trading system visualization service. This tool allows each trader to create the most profitable trading system for himself. The developers have made the interface of this tool as simple and intuitive as possible, so that even beginners can use it effectively.

To improve skills, Dukascopy holds training seminars and webinars, and provides access to a variety of instructional videos and more sophisticated analytical materials.

Clients can also find on the broker’s website a currency calculator, spread information, latest news and use technical indicators.

To start cooperation with Dukascopy broker, clients need to open a bank account with the same company. Live FX account is available only to traders who have opened a bank account. For demo accounts it is enough to pass a short registration. A trader can choose from 24 currencies to fund a Live account. The company’s clients can also engage in investing by opening a PAMM account.

Advantages

  • Minimum spreads: From 0.1 pips, providing favorable conditions for trading.
  • Order variety: Including stop-loss and limit orders, which improves traders' strategic options.
  • ECN liquidity: The extensive range of assets includes Forex, metals, CFDs on indices, stocks, cryptocurrencies and binary options.
  • Fast order execution: Prompt execution of transactions without delays.
  • Support for automated trading: Including scalping and hedging, which expands strategic options.
  • Convenience of account replenishment: Ability to use credit and debit cards to fund your account.
  • Uniform pricing policy: Liquidity and prices are independent of the customer's trading volume.
  • Multicurrency: Supports 24 currencies for deposit.
  • Customer Support 24/6: Telephone support is available Sunday through Friday around the clock.
  • Training and development: Providing training materials to improve traders' skills.
  • Funds security guarantees: Each deposit is insured up to CHF 100 thousand, guaranteeing a high level of investment protection.
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Overview of Dukascopy personal account

To ensure a comfortable start with Dukascopy broker, we suggest you to study the registration process in detail and take a virtual tour of the user interface.

1. Starting registration:
If you do not have an account with Dukascopy yet, start by visiting the broker’s home page. Select the desired account type by clicking on the corresponding button, after which the registration form will open in front of you. Please note that the information requirements may vary depending on the selected account type.

2. Opening a demo account:
To activate a demo account, you will need to enter basic personal data. After filling out the questionnaire, click on the “Get demo account” button, after which the login and password will be sent to your e-mail.

3. Live account registration:
This process will require more time and detailed verification of your identity. Information on how to open a Live account is available on the broker’s specialized page. It is necessary to register a bank account with Dukascopy to access full-fledged trading.

4. Functionality of your personal cabinet:
In your personal cabinet you will have access to various tools, including profile settings, withdrawal methods and access to reports. All the necessary functions for trading and learning are collected in the main menu.

This sequence of actions will help you to start working with the broker without any problems and manage your trading operations efficiently.

Answers to questions

  • What is Dukascopy

  • How can I open a trading account with Dukascopy

  • What types of accounts are available with Dukascopy

  • What fees and spreads does Dukascopy charge

  • Can I use robots to automate trading on Dukascopy

  • What security measures does Dukascopy use to protect customer funds

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